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Frequently asked questions
What will I have to pay on May 12th when I use my package?
Your package fully covers the number of nights you purchased. The only additional cost due at booking will be applicable taxes, which are determined by state and local regulations. No other fees will be added. You will have the option to purchase additional add-ons that are not provided here at the time of booking.
How many packages can I purchase?
You can purchase as many packages as you want. You can purchase multiple packages if you want to stay more than 2 or 3 nights, or if you want to come stay for more than 1 visit.
What is your pet policy?
Maximum 2 Pets Per Stay. Dogs only. Pet Fee is non-refundable.
What is the refund policy?
All sales are final. We do not offer refunds, returns, or exchanges for any purchases.
Due to the nature of our products/services and limited availability, once an order has been placed and confirmed, it cannot be canceled or refunded under any circumstances.
Please review your order carefully before completing your purchase to ensure all details are correct.
In the rare event that you experience an issue with your order (such as receiving incorrect information or access issues), please contact us at guestservices@everlakega.com, and we will work to resolve the matter promptly.
By completing your purchase, you agree to this no-refund policy.
When can I book my stay?
You will receive an email May 12th to use your purchased packages.